On Oct. 7, 2011, Dr. H. James Harrington appeared on our live streaming video program Quality Digest Live, where we talked about China and quality. Harrington has 30 years of experience in working with the Chinese on quality issues. Below are some further insights on what is going on in China. Some of this was covered during the live program, which you can watch by clicking here.

Quality Digest Daily: Does the U.S. customer really value price over quality or safety? Why are we content in getting inferior products from China?

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