Book: <i>Profitable Empowerment</i>
Saving money, increasing profits, and dramatically boosting productivity using lean Six Sigma was the privilege of big corporations that could afford lengthy educational programs, loaded with statistics and lead by expensive consultants.
(CRC Press: Boca Raton, FL) -- An information technology (IT) organization is expected to “align with the business.” That is, IT is supposed to enable business performance and innovat
(SPC Press: Knoxville, TN) --