Quality Insider News

Minnesota Quality Awards

(MCQ: Minnetonka, Minnesota) -- The Minnesota Council for Quality recently announced the recipients of the 2007 Minnesota Quality Award.

Airline Industry Score Falls To New Low

(AQR: Washington) -- Air Tran has taken the top spot in the 18th annual national Airline Quality Rating study. Last year, Air Tran ranked third in the AQR. Following Air Tran in the top five of the AQR were Jet Blue, Southwest, Northwest, and Frontier.

Topping Trees Is Risky and Expensive

(ANSI: New York) -- “Topping,” “hat-racking,” and “de-horning”—all names for a nonstandard pruning procedure that severely cuts back large trees—has long been considered an easy and inexpensive way to manage the size and improve the safety of mature trees.

Selection of Professional Services Firms Based on Pragmatism, Not  Reputation

(EIU: London) -- Although professional services firms often rely on their reputation to attract customers, only 40 percent of respondents in a recent Economist Intelligence Unit survey consider reputation to be a key factor in choosing a professional services firm.

Best Practices in Communicating Clinical Trial Results Surveyed

(Best Practices LLC: Chapel Hill, North Carolina) -- The research findings in a recent report from Best Practices LLC are the culmination o

GOAL/QPC Leader Will Help Health Care Professionals Use Quality, Creativity, and Innovation Tools to Boost Productivity

(GOAL/QPC: Salem, New Hampshire) -- GOAL/QPC CEO and founder Bob King will discuss “The Future of Quality, Transformation and Innovation in Healthcare” during WCBF’s seventh annual Lean Six Sigma and Process Improvement in Healthcare Summit, occurring in Las Vegas, April 1–4.

ISO Promotes Essay Competition for Young Professionals

(ISO: Geneva) -- The International Organization for Standardization recently launched an essay competition for young professionals in developing countries and economies in transition on the contribution that international standards can make to the implementation of public policies.

The purpose of

Roundtable Calls for Improving Quality, Accountability

(The Joint Commission: Oakbrook Terrace, Illinois) -- Health care organizations, practitioners, purchasers, oversight bodies, and the public all rely on performance data to determine priority areas for quality improvement, evaluate performance, and make informed health care decisions.

Consumer Confidence Index Declines Again

(The Conference Board: New York) -- The Conference Board Consumer Confidence Index, which had declined sharply in February, fell further in March. The Index now stands at 64.5, down from 76.4 in February. The Expectations index declined to 47.9 from 58.0.

Conference Spotlights Preparedness

(The Joint Commission: Oak Brook, Illinois) -- Representatives from the health care organizations involved in responding to recent disasters—the crash in Atlanta of the bus carrying the Bluffton University baseball team, the collapse of the Interstate 35W bridge in Minneapolis, Minnesota, and the de

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