(GOAL/QPC: Salem, New Hampshire) -- GOAL/QPC CEO and founder Bob King will discuss “The Future of Quality, Transformation and Innovation in Healthcare” during WCBF’s seventh annual Lean Six Sigma and Process Improvement in Healthcare Summit, occurring in Las Vegas, April 1–4.

“Health care overall is running 10 to 20 years behind in applying the quality technology that other industries have embraced successfully,” says King. “While some health care leaders are working hard at lean Six Sigma, and we’ve seen some exciting trials with human factors, most hospitals still are unprepared for the cost squeeze coming in the next three to five years. Health care urgently needs creative thinking and innovative ideas.”

During his April 3 keynote talk and workshop at the summit, King will explain the best available tools and techniques for improving quality and eliciting new ideas for health care. “Improving productivity and reducing costs starts with unleashing the power of creativity and innovation,” he says.

Founded in 1978, GOAL/QPC is a world leader in continuous improvement, quality, and organizational transformation. Its Memory Jogger pocket guide series focuses on such areas as strategic planning, problem solving, project management, new product development, ISO 9001, creativity and innovation, total quality management (TQM), team relationships, Six Sigma, and lean enterprise.

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