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APQC Announces New Benchmarking Collaborative

Published: Thursday, July 8, 2004 - 22:00

In an effort to revolutionize the way worldwide organizations measure and improve organizational performance, the American Productivity & Quality Center recently announced a new alliance with industry leaders.

The Open Standards Benchmarking Collaborative seeks to establish, lead and promote an open, universal process framework with related performance measures and benchmark data, all created by industry and for industry. The initiative also includes the formation of an advisory council to ensure the relevancy of the group’s work. Advisory council members include representatives from the following companies: Alvarez & Marsal, Boehringer Ingelheim, Booz Allen Hamilton, CEMEX, Fuji Xerox, Gartner Consulting, IBM, PeopleSoft, Procter & Gamble, Raytheon, Shell Oil Co., the University of Texas, the U.S. Navy and the World Bank.

The group will use APQC’s process classification framework—the first open standards-based solution for measuring performance in key areas such as supply chain, financial management, marketing and sales efficiency—to evaluate its goals. The PCF is available at no charge at APQC’s Web site, and serves as an industry-neutral enterprise model that allows organizations to evaluate their activities on an enterprisewide scale and adopt appropriate best practices.

“Today, organizations rely on third-party evaluations of their performance, with no real view of the accuracy of that analysis or beyond their industry or geography,” says APQC President Carla O’Dell. “Most crave a better way to compare and benchmark themselves openly with their peers. The Open Standards Benchmarking Collaborative introduces a much higher level of performance quality to organizations worldwide. We’re transforming how organizations realize bottom-line savings through process improvement.”

For more information, visit www.apqc.org.


About The Author

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APQC (the American Productivity and Quality Center) helps organizations work smarter, faster, and with greater confidence. APQC provides advisory services for process and performance improvement, knowledge management, benchmarking, best practices, and business research. APQC is a member-based nonprofit organization that partners with more than 500 member organizations worldwide in all industries. With more than 40 years of experience, APQC remains the world’s leader in transforming organizations.