Featured Product
This Week in Quality Digest Live
Six Sigma Features
James Wells
If the solution is obvious, just do it!
Gregg Profozich
Six Sigma principles and tools
Gregg Profozich
Small and medium-sized manufacturers can improve their safety, quality, delivery, and costs with these methodologies
Jay Arthur—The KnowWare Man
Here’s a simple way to use Excel PivotTables to dig into your data
Anthony D. Burns
Upcoming interactive mobile app demonstrates Deming’s process variation experiment

More Features

Six Sigma News
Too often process enhancements occur in silos where there is little positive impact on the big picture
Collect measurements, visual defect information, simple Go/No-Go situations from any online device
Good quality is adding an average of 11 percent to organizations’ revenue growth
Floor symbols and decals create a SMART floor environment, adding visual organization to any environment
A guide for practitioners and managers
Making lean Six Sigma easier and adaptable to current workplaces
Gain visibility into real-time quality data to improve manufacturing process efficiency, quality, and profits
Makes it faster and easier to find and return tools to their proper places
Version 3.1 increases flexibility and ease of use with expanded data formatting features

More News

Quality Digest

Six Sigma

Six Sigma Fable Hits Shelves

Published: Sunday, May 23, 2004 - 22:00

Rath & Strong has published Whose Fault Is It Anyway? A Modern Fable About Six Sigma (2004).

In the tradition of quality-focused books such as I Know It When I See It (AMACOM, 1991), Rath & Strong’s latest entry comes on the heels of its most recent bestseller, The Six Sigma Pocket Guide (2000).

Intended to be both entertaining and informative, the 92-page book aims to help readers experience what it feels like to implement Six Sigma and run a project.

Whose Fault Is It Anyway? is set at Forgiveness Inc., a company that provides organizations with plausible explanations for their failings so they can break the news gently when customers have been disappointed. The struggling hero of the fable, Paul Bowes, is selected to lead the company’s foray into Six Sigma.

Written from Bowes’ perspective as a newly-trained Black Belt, the book takes readers through the ups and downs of his training, projects, experience with Six Sigma’s systematic approach to process improvement and the politics he encounters beneath the veneer of cooperation.

For more information, click here.


About The Author

Quality Digest’s picture

Quality Digest

For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.