Featured Product
This Week in Quality Digest Live
Quality Insider Features
Ryan E. Day
September Speaker Series in review
Dirk Dusharme @ Quality Digest
A brief survey of leading coordinate metrology solutions
Eric Stoop
Data can make a major difference to plant efficiency without causing the manufacturer major upheaval
Jim Benson
Barbecue means more than cooking on wood
Innovating Service With Chip Bell
Invite your customer to co-create. Their loyalty will soar, along with your reputation and bottom line.

More Features

Quality Insider News
NSF-funded project is developing a model to help manufacturers pivot and produce personal protective equipment
Resolve CMM productivity issues with MetraSCAN-R BLACK|Elite, CUBE-R 3D, and digital twin environment software
Videos address common topics related to surface specification, measurement, and interpretation, in five minutes or less
Scan 99% of parts without touching the scanner exposure
New AVX550 system combines best features of vision and touch-probe inspection
Scan was used to create 80% to-scale 3D-printed replica
Quickly captured complex geometries resulting in optimally designed roof racks and greatly accelerated completion time
Provides improved thermal stability for stored materials, risk mitigation advantages, and processes that are documented and repeatable
Designed for scientists, engineers, technicians working in medical devices, automotive, aerospace, and other fields

More News

Productivity Press

Quality Insider

The Psychology of Lean Improvements

Why organizations must overcome resistance and change the culture

Published: Thursday, May 3, 2012 - 12:46

(Productivity Press: Boca Raton, FL) -- Fear of change—we all experience it. Some accept change immediately, some gradually adapt, while others may never get there. Whether it’s poor leadership, the inability to change, or pure ego, this book explores this perplexing commitment to inefficiency.

The Psychology of Lean Improvements: Why Organizations Must Overcome Resistance and Change the Culture, by Chris A. Ortiz (Productivity Press, 2012), examines the psychology behind why businesses avoid lean transformations. It investigates why businesses cling to the eight deadly wastes and why they still find ways to place continuous improvement on the back burner.

Ortiz breaks down the fear of change within executives and organizational leaders. He examines the psychology of dysfunction, provides insight into why so many businesses fall short in creating visions for growth and prosperity, and identifies tools that can help companies address resistance to change.

Detailing implementation techniques with a proven track record for success, the book considers specific strategies that can be helpful toward improving your company and changing its culture—including cellular manufacturing, total productive maintenance, setup reduction, kanban, visual communication, and in-line production. It explains how to get started on your lean transformation, describes why an economic downturn might be a good time to embrace lean, and warns of the dangers behind failing to do so.

About Chris A. Ortiz

Chris A. Ortiz is the founder and president of Kaizen Assembly, a lean manufacturing training and implementation firm in Bellingham, Washington. Ortiz has been trained by the John Costanza Institute of Technology in “Demand Flow Technology” and by the Georgia Institute of Technology for ISO 9001: 2000 Internal Quality Auditing. Ortiz is the creator of the LEAN Marketplace, a web-based lean implementation resource. He is a frequent presenter and keynote speaker at conferences such as the IIE Annual Conference and the NACE Automotive Exposition and has been featured in dozens of publications, on radio shows, and CNN Headline News. He is the author of five books on lean manufacturing: Kaizen Assembly: Designing, Constructing, and Managing a Lean Assembly Line (Taylor and Francis, 2006), now in its second print; Lessons from a Lean Consultant: Avoiding Lean Implementation Failure on the Shop Floor (Prentice Hall, 2008); Kaizen and Kaizen Event Implementation (Prentice Hall, 2009); Lean Auto Body (Kaizen Assembly, 2009); and Visual Controls: Applying Visual Management to the Factory (Taylor and Francis/Productivity Press, 2010).


About The Author

Productivity Press’s picture

Productivity Press

For more than 25 years, Productivity Press has developed the largest catalog available anywhere of publications and learning tools about lean methodology, continuous improvement, and operational excellence. It is currently the premier source of authoritative information on organizational transformation. Productivity Press is an imprint of CRC Press, a premier global publisher of science, technology, and medical resources. Its aim is to broaden thinking and advance understanding in the sciences, providing researchers, academics, professionals, and students with the tools they need to share ideas and realize their potential. CRC Press is a member of Taylor & Francis Group, an informa business.