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LMA Consulting Group

Quality Insider

Manufacturing Expert Predicts Manufacturing as a Service to Emerge From Manufacturing Transformation

MaaS will be part of product innovation, on-demand scalability, and integrating AI with data analytics

Published: Wednesday, May 26, 2021 - 12:00

(LMA Consulting: Claremont, CA) -- Manufacturing and supply chain expert, Lisa Anderson, president of LMA Consulting Group Inc., predicts manufacturing as a service (MaaS) will emerge as a result of that manufacturing transformation that is replacing the more traditional manufacturing model. LMA Consulting Group works with manufacturers and distributors on strategy and end-to-end supply chain transformation to maximize the customer experience and enable profitable, scalable, dramatic business growth.

“The customer experience has changed,” says Anderson. “The need for a faster, flexible, and more customer-centric, personalized response has had reverberating effects on manufacturing. Long lead times, predictable demand, and traditional inventory management have made way to last-minute order changes, immediate delivery, evolving customer requirements, and easy returns. Manufacturers need to be more flexible, adaptable, and technologically savvy if they are going to survive. That means they need to embrace innovation and resiliency. In turn, the entire supply chain must be adaptable, flexible, and respond to constant change.”

Much like software as a service (SaaS) upended software delivery from machine-based purchase delivery to cloud-based licensing, MaaS emerges as a means to be part of product innovation, on-demand scalability, and the integration of artificial intelligence and data analytics.

“Think of it like this, Company A is a pharma device company,” Anderson explains. “Through research, they identify a need that will significantly impact patient monitoring and care. They have the idea but not the financial resources to scale. By identifying a MaaS partner, they can produce prototypes, make adjustments during testing, and identify customization options for customers. Company A can now focus on product development, sales, and marketing, while the MaaS partner focuses on managing the supply chain, inventory, and transportation to scale and meet demand. Where this differs from traditional contract manufacturing is in leveraging the strength of the MaaS partner supply chain by integrating technology and data to drive customization. Manufacturing is evolving. MaaS has the opportunity to replace traditional manufacturing by emerging as an integrated (manufacturing and supply chain) solution for everything from start-up and new products to line extensions.”

Anderson recently released “Emerging Above & Beyond: 21 Insights for 2021 from Manufacturing, Supply Chain & Technology Executives,” a special report that provides critical elements in the road map for manufacturing and supply chain success. Manufacturing and distribution leaders and experts in technology, finance, sales, marketing, and human capital contributed insights into best practices for 2021.

“Manufacturing is evolving,” says Anderson. “The manufacturers that proactively embrace the transformation and look for ways to add value through customization will find significant opportunities for growth.”

The special report can be downloaded from the LMA Consulting website at Emerging Above & Beyond: 21 Insights at no charge.


About The Author

LMA Consulting Group’s picture

LMA Consulting Group

LMA Consulting Group, Inc. is a consulting firm that specializes in manufacturing strategy and end-to-end supply chain transformation.  Founder and president, Lisa Anderson, focuses on maximizing the customer experience and enabling profitable, scalable, dramatic business growth. Anderson is a recognized Supply Chain thought leader by SelectHub, named a Top 40 B2B Tech Influencer by arketi group, a Top 50 ERP Influencer by Washington-Frank, one of the most influential in Supply Chain by SAP and a woman leader in Supply Chain by RateLinx. She recently published I’ve Been Thinking, strategies for creating bold customer promises and profits and an eBook, Future-Proofing Manufacturing & the Supply Chain Post COVID-19.