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How Business People Build Relationships and Win Clients for Life

Be a connector in a world where who you know and who knows you matters

Wiley
Wed, 12/14/2011 - 14:22
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(Wiley: Hoboken, NJ) -- What makes the world’s most successful individuals so good at their jobs? What do they do that others don’t? Maribeth Kuzmeski answers those questions in The Connectors: How the World’s Most Successful Businesspeople Build Relationships and Win Clients for Life (Wiley, 2011) with the kind of straightforward wisdom that business strategists so often overlook. Forget marketing tactics or business school best practices. Those are handy, but it’s really people—and the relationships you build with them—that form the cornerstone of long-term success, sales growth, and excellence. Whether you’re a salesperson, an entrepreneur, or an executive, your ultimate job is to bring in clients and keep them.

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Competition is brutal. No matter what you sell, there’s probably someone somewhere selling it cheaper and faster than you can. So how do you differentiate yourself from your competitors? The Connectors uses practical exercises and case studies to show you how to set yourself apart from the rest by building high-quality, profitable relationships with your clients and customers.

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