(Gemba Academy: Mukilteo, WA) -- Mark Graban, author of the Shingo Award-winning Lean Hospitals (Productivity Press, 2011), shares his insights about what it takes to make kaizen successful and sustainable in health care in the no-cost, one-hour webinar, “Putting the Continuous Back in Continuous Improvement,” on Wed., Dec. 7, 2011, at 2 p.m. CST. The webinar will show examples of kaizen improvements from numerous health care organizations, including the practical mechanics for facilitating and managing kaizen. Graban will also discuss the important role of leaders at all levels.

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