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Business Process Management Efforts Thwarted by Organizational Politics

Gartner Business Process Management Summits 2012

Gartner
Tue, 02/14/2012 - 12:45
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(Gartner: Stamford CT) -- Organizational politics are emerging as a challenge, and through 2016 they will prevent at least one-third of business process management (BPM) efforts progressing from one-off projects to enterprisewide adoption, according to Gartner Inc.

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Gartner analysts revealed some of their key predictions for BPM in advance of the Gartner Business Process Management Summits taking place March 14–15, 2012, in London, and April 25–27, 2012, in Baltimore. A Gartner survey conducted during the fourth quarter of 2011 among 157 BPM professionals revealed that the main obstacle preventing further adoption of BPM was organizational politics (53% of respondents).

“BPM as a discipline requires an organization to change its culture and its work practices,” says Elise Olding, research director at Gartner. “However, very often, this change can lead to power struggles between functional units or an unwillingness to adopt new ways of working, sometimes from senior individuals. These organizational politics can kill a BPM initiative if they are not managed effectively.

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