Innovative vehicle-mounted, hand-held, and wearable mobile computers must be dependable, tough, and reliable. Wireless computers extend corporate networks to mobile workers in demanding conditions and only rugged mobile computers drive down costs and improve customer satisfaction. These are quality-centric concepts.

Baldwin Richardson Foods, headquartered in Frankfort, Illinois, with manufacturing facility in Macedon, New York, produces bakery fillings, syrups, sauces, toppings, beverage mixes, condiments packets, and other food products. “Our operations were all manual. We wanted to automate and had looked into different bar coding systems over the years, but nothing was the right fit,” says Craig Czajka, the IT manager at Baldwin Richardson Foods. “Our [enterprise resource planning] ERP system is everything to us—it runs the whole business. We couldn’t take a chance with any systems or vendors that hadn’t proven they could integrate with it.”

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