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The Preventive Action Crystal Ball

Three powerful tools that can see into the future

Oscar Combs
Wed, 03/09/2011 - 12:42
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Anyone involved with any type of management system has run across the term “preventive action.”  It leaves many professionals scratching their head, wondering what a preventive action actually is. I must admit, the term and its concept can be quite confusing and abstract.

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Webster’s dictionary defines preventive as “protecting, as against failure: ward off. To keep (someone) from acting.” The American Society for Quality (ASQ) defines preventive action as “an action taken to remove or improve a process to prevent potential future occurrences of a nonconformance.”

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Comments

Submitted by dvanputten on Thu, 03/10/2011 - 10:47

9000 Definition

Hello Oscar:

 

I wonder why you did not include the the ISO 9000 definition of preventive? The ISO 9000 definition is slightly different than the ASQ and Webster's definition.

 

ISO 9000:2005 - Action taken to elimiante the casue of a potential nonconformity or other undesirable potential situatuion.

 

I like 9000's concentration on elimininating the cause as opposed to removing or improving a process as the ASQ defintion states.

 

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