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This Week in Quality Digest Live
Customer Care Features
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100% real, 100% anonymized, 100% scary
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Focus on solving defined problems and increase your chances of market adoption

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Customer Care News
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Integrated energy services enhance customer experience
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New video in the NIST ‘Heroes’ series
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You Can’t Spell Quality Without IT: An interview with Shelly LaPointe

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IT and quality are usually kept separate in the corporate world—or considered two different beasts. But in his interview with Shelly LaPointe, head of Thermo Fisher’s IT department, Quality Digest CEO Jeff Dewar discovers a different relationship emerging. One of multiple interviews conducted during Master Control’s Masters Summit, which boasted approximately 1,000 attendees and multiple speakers within the manufacturing and tech industries, Dewar's conversation with LaPointe reveals insights into how IT professionals and quality management can work together to create a more cohesive and skillful workforce.

 
 

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