Quality Digest Live -- May 3, 2019 | Quality Digest

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This Week in Quality Digest Live

Customer Care Features

What to Look for in a Maintenance Contractor

Bryan Christiansen

And when to hire one

Understanding the FDA’s Human Factors Guidance Draft

Etienne Nichols

What medical device manufacturers need to know

Reliably and Repeatedly Deliver Good Customer Service

Kate Zabriskie

Don’t get distracted by dazzle

Digital Twin Technology: Future of Patient Healthcare

Trupti Dhere

Technology helps doctors make more informed decisions, minimize adverse events, improve patient care

Balancing Customer Insights With the Bottom Line

Greg Kihlström

First, ask the right questions

Customer Care News

3D Guide Removes Frustration From Product Assembly

Yotrio and SunVilla to provide interactive, 3D-enabled assembly via BILT app

NIST Selects ‘Lightweight Cryptography’ to Protect Small Devices

Algorithms protect data created and transmitted by IoT and other small electronics

Configit’s Ace Plug-In Delivers Immersive 3D Product Experience

Customers can place orders in a self-service configurator

SprutCAM Tech Updates Free Robot Calibration Mobile App

Application now supports 14 leading industrial robot manufacturers

Fastems Launches myFastems

New digital service supports all Fastems systems

Cockerill Chooses Herbert OCULUS Optical Sorters

Key Technology’s system boosts quality, throughput

Molex Predicts Rapid Increase in Applications Using Real-Time Data

Driving advances across the electronics ecosystem

Supply Chain Expert Focuses on Inventory

Weighing supply and customer satisfaction

Husky Technologies Travels to Dubai

Showcasing tech, solutions, and services at Gulfood Manufacturing 2022

Quality Digest Live -- May 3, 2019

Video Information

Story links for May 3, 2019

This week on Quality Digest Live: Rekindle the spirit of hospitality in your company.

We talk to Larry Stuart, author of The Spirit of Hospitality. You remember the days of hospitality, right? Civility, outstanding service, servant leadership? They may be in hiding, but we can get them back.