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This Week in Quality Digest Live
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Give ‘em the pickle!
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Customer Care News
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Trader Joe’s tops supermarkets; Home Depot overtakes Lowe’s
TVs and video players lead the pack, with internet services at the bottom
AIAG’s director of corporate responsibility comments on impact of new ethics language in upcoming IATF 16949
Good news for Detroit
The Baldrige Criteria for Performance Excellence can help

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Quality Digest Live -- March 22, 2019

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Story links for March 22, 2019

 

This week on Quality Digest Live we discuss "standard work" with Jim Benson, CEO of Modus Cooperandi, and Charlie Whitney, vice president and general manager, Turner Construction Co. What is "standard work" exactly, and how is it used? Plus, how standard work is being used in the construction industry.

 

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