Featured Product
This Week in Quality Digest Live
Customer Care Features
Scott Trevino
Cybersecurity can’t wait
Amy Brown
AI and machine learning can help turn call-center conversations into actionable improvement strategies
Gleb Tsipursky
Leaders need worker wellness for the health of their company
Scott Ginsberg
A simple tip to improve your frontline communication

More Features

Customer Care News
Driving advances across the electronics ecosystem
Weighing supply and customer satisfaction
Showcasing tech, solutions, and services at Gulfood Manufacturing 2022
Now is not the time to skip critical factory audits and supply chain assessments
EPM service provider excels in helping customers work with EPM products
Extends focus on data-driven explainability and adds customizability
Covid-19 has taken a toll but also stimulated positive change
An early warning system lets Arctic people know when bears approach

More News

Quality Digest Live -- June 10, 2016

Video Information

Story links for June 10, 2016


ACSI Telecom Report Shows Competitive Industries Have Higher Customer Satisfaction

Breaking Into the Boardroom
Plus: An interview with Dan Jacob, research analyst at LNS Research
Webinar: "Quality Management in the Board Room: Building the Executive Business Case for EQMS"

The Seven Stages of Innovation Grief

Tech Corner: OLYMPUS CIX90 -- Technical cleanliness inspection system.