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This Week in Quality Digest Live
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Steven Brand
A crucial method for differentiation (and profitability) in a tight market
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Episode One of the Respect for People Series
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Your company does have a list of core values, right?
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A single version of the truth improves relationships
Annette Franz
Valuable insights vs. misinformation

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Customer Care News
The FDA wants medical device manufactures to succeed, new technologies in supply chain managment
Chick-fil-A leads; Chipotle Mexican Grill stabilizes
Consolidated Edison posts large gain; patient satisfaction is stable
Partnership for a Cleaner Environment (PACE) program has grown to more than 40 suppliers in 40 countries
Trader Joe’s tops supermarkets; Home Depot overtakes Lowe’s
TVs and video players lead the pack, with internet services at the bottom
AIAG’s director of corporate responsibility comments on impact of new ethics language in upcoming IATF 16949
Good news for Detroit
The Baldrige Criteria for Performance Excellence can help

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Quality Digest Live -- July 5, 2019

Video Information

QDL for July 5, 2019

This week: The dead end job

Is it possible to find peace and even prosper under grueling circumstances. Our guest today, Kelly Graves, CEO of Internal Business Solutions, and author of The Management and Employee Development Review, believes there is.

 

 

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