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This Week in Quality Digest Live
Customer Care Features
Leah Chan Grinvald
Independent repair shops are fighting for access to vehicles’ increasingly sophisticated data
Gad Allon
Aligning timing, leadership, and strategy is complicated
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Delivering quality to the health industry
Mike Figliuolo
Globalization is an unstoppable trend, so why not take advantage of it?

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Customer Care News
A tool to help detect sinister email
Developing tools to measure and improve trustworthiness
Manufacturers embrace quality management to improve operations, minimize risk
Scaling operations to reduce plastic waste in oceans
Survey shows 85% of top performers rely on it to achieve business objectives
Educational offerings available in Santa Clara in December 2023
Precision cutting tools maker gains visibility and process management across product life cycles
A Heart for Science initiative brings STEM to young people

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Quality Digest Live -- July 26, 2019

Video Information

QDL for July 26, 2019

This week on QDL we talk about the connection between employee engagement and appreciation and workplace performance with Lisa Ryan, Chief Appreciation Strategist, with Grategy.

Download her book Manufacturing Engagement: 98 Proven Strategies to Keep Your Top Talent from Becoming Someone Else's

 

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