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This Week in Quality Digest Live
Customer Care Features
Anton Ovchinnikov
The push-pull effects of customization
Henrik Hulgaard
Online product configuration tools can help consumers make more informed choices
Laurie Guest
Are you ready for a bold answer to service fatigue?
Adriana Lynch
Today’s consumers demand a deeper relationship with products, services, and companies

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Customer Care News
Weighing supply and customer satisfaction
Showcasing tech, solutions, and services at Gulfood Manufacturing 2022
Now is not the time to skip critical factory audits and supply chain assessments
EPM service provider excels in helping customers work with EPM products
Extends focus on data-driven explainability and adds customizability
Covid-19 has taken a toll but also stimulated positive change
An early warning system lets Arctic people know when bears approach
Partnership embeds quality assurance at every stage of the product life cycle, enables agile product introduction

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