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This Week in Quality Digest Live
Customer Care Features
Scott Trevino
Cybersecurity can’t wait
Amy Brown
AI and machine learning can help turn call-center conversations into actionable improvement strategies
Gleb Tsipursky
Leaders need worker wellness for the health of their company
Scott Ginsberg
A simple tip to improve your frontline communication

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Customer Care News
Driving advances across the electronics ecosystem
Weighing supply and customer satisfaction
Showcasing tech, solutions, and services at Gulfood Manufacturing 2022
Now is not the time to skip critical factory audits and supply chain assessments
EPM service provider excels in helping customers work with EPM products
Extends focus on data-driven explainability and adds customizability
Covid-19 has taken a toll but also stimulated positive change
An early warning system lets Arctic people know when bears approach

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Quality Digest Live -- August 4, 2017

Video Information

Story links for August 4, 2017

 

 

What Went Wrong With the F-35?.

3 Ways to Realign Higher Education With Today's Workforce.

Putting the Do in Don't: The New ISO 37001 Standard
Plus: An interview with Todd Begerow, Eastern Territory Manager for DNV GL Business Assurance

What You Don't Know About Your Employees That Will Help You Manage Them Better
Plus: An interview with Kelly Graves

 

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