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This Week in Quality Digest Live
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Annette Franz
You may think you are, but most are probably not
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Quality and technology work together to maintain supply chain efficiency
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Cognitive strategies instruction moves students toward achieving knowledge transformation
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Everyone benefits when you prioritize customer satisfaction
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Making the leap from cost center to growth engine

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Customer Care News
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Partnership for a Cleaner Environment (PACE) program has grown to more than 40 suppliers in 40 countries
Trader Joe’s tops supermarkets; Home Depot overtakes Lowe’s
TVs and video players lead the pack, with internet services at the bottom
AIAG’s director of corporate responsibility comments on impact of new ethics language in upcoming IATF 16949
Good news for Detroit
The Baldrige Criteria for Performance Excellence can help

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Quality Digest Live -- April 19, 2019

Video Information

Story links for April 19, 2019

 

This week on Quality Digest live we talk to Jennifer Kurtz, Cyber Program Director at Manufacturer’s Edge, a NIST MEP center in Colorado, about manufacturing cyber security. Manufacturers are more and more becoming the target of hackers. What can they do about it, if anything?

 

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