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This Week in Quality Digest Live
Customer Care Features
Taran March @ Quality Digest
Designing good habits into laboratory work tools
Nate Burke
Today’s consumers are incredibly switched on when it comes to buying from sustainable brands
Clare Naden
Yesterday’s maps and travel agents have been replaced by technology
Christoph Senn
Five executive archetypes, each with pros and cons
Dawn Bailey
Greater Baltimore Medical Center integrated leadership, redesigned care, and continually monitors community needs

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Customer Care News
Both quality professionals and their business leaders agree that openness and communication is essential to moving forward
Good quality is adding an average of 11 percent to organizations’ revenue growth
Chick-fil-A leads; Chipotle Mexican Grill stabilizes
Consolidated Edison posts large gain; patient satisfaction is stable
Partnership for a Cleaner Environment (PACE) program has grown to more than 40 suppliers in 40 countries
Trader Joe’s tops supermarkets; Home Depot overtakes Lowe’s
TVs and video players lead the pack, with internet services at the bottom
AIAG’s director of corporate responsibility comments on impact of new ethics language in upcoming IATF 16949
Good news for Detroit

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LEXT OLS5100 3D Laser Scanning Microscope

Video Information

We talk to Robert Bellinger of Olympus about the LEXT OLS5100 Laser Scanning Microscope.

Built for failure analysis and material engineering research, the OLS5100 laser microscope combines exceptional measurement accuracy and optical performance with smart tools that make the microscope easy to use. Precisely measure shape and surface roughness at the submicron level quickly and efficiently to simplify your workflow with data you can trust.

 
 

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