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This Week in Quality Digest Live
Customer Care Features
Scott Trevino
Cybersecurity can’t wait
Amy Brown
AI and machine learning can help turn call-center conversations into actionable improvement strategies
Gleb Tsipursky
Leaders need worker wellness for the health of their company
Scott Ginsberg
A simple tip to improve your frontline communication

More Features

Customer Care News
Driving advances across the electronics ecosystem
Weighing supply and customer satisfaction
Showcasing tech, solutions, and services at Gulfood Manufacturing 2022
Now is not the time to skip critical factory audits and supply chain assessments
EPM service provider excels in helping customers work with EPM products
Extends focus on data-driven explainability and adds customizability
Covid-19 has taken a toll but also stimulated positive change
An early warning system lets Arctic people know when bears approach

More News

Lean in government

Video Information

Are lean programs and government agencies odd bedfellows? Not really. Both private and public sector organization often must do more with less. We talk with Tracy O'Rourke of GoLeanSixSigma.com about how lean gives taxpayers more bang for their buck.

Also, Russell Morrison of CMSC talks about technical-paper presentation at the annual Coordinate Metrology Systems Conference.

Attend CMSC conference this July 20-24, 2020, in New Orleans.

Want to present at the CMSC? CMSC Call for Papers

 
 

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