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This Week in Quality Digest Live
Customer Care Features
Stephanie Ojeda
How addressing customer concerns benefits the entire quality process
Melissa Burant
A way to visualize and help prioritize risks, actions
Michael King
Augmenting and empowering life-science professionals
Meg Sinclair
100% real, 100% anonymized, 100% scary
Mike Figliuolo
The customer isn’t always right

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Customer Care News
For companies using TLS 1.3 while performing required audits on incoming internet traffic
Accelerates service and drives manufacturing profitability
Providing pipeline integrity with remote monitoring
Integrated energy services enhance customer experience
Empowers real-time remote monitoring and technical support
Latest features enhance complex BOM generation and customer experiences
New video in the NIST ‘Heroes’ series
A tool to help detect sinister email

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Exploring modern apprenticeships

Video Information

Story links for Nov. 22, 2019

We talk to Nicholas Wyman, CEO and founder of IWSI America, about apprenticeship programs and how they are helping address today's skilled-labor shortages.

Report: It’s Time: Using Modern Apprenticeships to Reskill America

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