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This Week in Quality Digest Live
Customer Care Features
Quality Digest
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Grant Ramaley
The IAF certification database could help confirm the quality of medical purchases by governments
Carrie Van Daele
Keep these ideas in mind as you reintroduce your employees to their workplace
Gleb Tsipursky
Use this three-step process to prevent disasters in implementing decisions
Annette Franz
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Customer Care News
Good quality is adding an average of 11 percent to organizations’ revenue growth
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Partnership for a Cleaner Environment (PACE) program has grown to more than 40 suppliers in 40 countries
Trader Joe’s tops supermarkets; Home Depot overtakes Lowe’s
TVs and video players lead the pack, with internet services at the bottom
AIAG’s director of corporate responsibility comments on impact of new ethics language in upcoming IATF 16949
Good news for Detroit
The Baldrige Criteria for Performance Excellence can help

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Book Interview: "Never Go With Your Gut"

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Story links for Dec. 6, 2019


On this QDL, we look at gut reactions. The advice we have all received (and maybe given) about “just trust your instincts” or “go with your intuition.”  Dr. Gleb Tsipursky tells us why your “gut” may not be the best thing to rely on when making business decisions.

Book: "Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters"

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