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Few people realize how employee policy manuals, usually given to you on your first day and then mostly forgotten, shape an organization’s culture and thereby its fundamental performance.
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To give you a reference point, one company I worked for had an employee manual of 40+ pages. Every section highlighted “Compliance Is Essential” in bold, with “Required to Conform” sprinkled liberally throughout the document. The manual ended with a meaty discussion of the punitive measures that would happen if someone deviated from the policies. And this was a company considered very innovative in many ways.
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