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Mike Richman

Management

Inside Quality Digest Live for May 5, 2017

Getting the point in Japan, rapid prototyping in China, and desks on wheels right here in the good ol’ U.S. of A.

Published: Monday, May 8, 2017 - 12:00

Oh, the places you’ll go! Our latest episode of QDL from this past Fri., May 5, 2017, truly spanned the wide world of quality. Here’s a recap of the topics and locations we visited together:

“Why Japan’s Rail Workers Can’t Stop Pointing at Things”

It’s not your imagination: If you find yourself riding a train in Japan, you’ll certainly notice folks pointing a lot. Dirk explains what it all means.

Interview with Gordon Styles

We chatted with Styles, founder and president of prototype manufacturer Star Rapid, about moving from Great Britain to China to oversee his company, as well as the future of prototyping and what it means to deliver great customer service.

“Desks on Wheels”

Welcome to the flat world of video-game development at Valve, an organization where there’s no hierarchy, few rules, and a beautiful kind of chaos where great ideas win out.

Off-Script Can adversaries be your best friends?

In our weekly off-the-cuff discussion, I asked Dirk for his take on the value of opposing, partisan, even adversarial interests. Hey, it works (maybe) for the government and our legal system, so why not for business?

Catch us again for another episode of Quality Digest Live this coming Fri., May 12, 2017. You can watch us either on our home page or our dedicated player page. See you there!

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Mike Richman