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There are always good reasons to attend the American Society for Quality’s World Conference on Quality and Improvement (WCQI). The sessions are substantive, the networking is genuine, and the exhibit hall gives you a concentrated look at where the tools and technologies of our profession are heading. After four decades covering this industry, we still come back every year. But 2026 has a different feel to it, and I’ll tell you why.
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80 years of ASQ, still setting the standard
This year marks ASQ’s 80th anniversary, a genuine milestone for an organization that has defined what professional quality practice looks like during eight decades of manufacturing, healthcare, aerospace, government, and more. If you’ve ever held a CQE, a CQM, or any ASQ credential, you’ve benefited from 80 years of work by people who took quality seriously before it was fashionable. Celebrating that matters.
The theme is earned this year
ASQ has framed WCQI 2026 around the theme “When Purpose and Quality Meet, Magic Happens.” I’m usually a bit cynical about conference taglines. But this one resonates right now.
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Comments
WCQI also great for Service Industriesincluding Healthcare
For the last 80 years, ASQ has obsessed over quality in manufacturing.
Nowadays, however, over 80% of people work in service industries. Even within manufacturing, most people work in the service side of the business, not making widgets. Some people mistakenly believe that quality only applies to manufacturing. Not true.
Healthcare professionals are using the methods and tools of quality to simplify, streamline and optimize healthcare. The Institute for Healthcare Improvement (IHI.org) estimates that 1/3rd of healthcare costs, estimated at over $1 trillion per year, are for waste and rework.
Having worked with healthcare for over 25 years, I know there's tremendous opportunity for improvement. In 2014, I wrote the book on Lean Six Sigma for Hospitals (McGraw-Hill).
There's plenty to discover at WCQI if you work in a service industry. There's even an ASQ Healthcare division. See you in Orlando!
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