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Institute for Healthcare Improvement IHI

Health Care

Audio Program: “The Patient Activist”

Thursday, Dec. 16, 2–3 p.m. EST

Published: Monday, December 13, 2010 - 16:52

(Institute for Healthcare Improvement: Cambridge, MA) -- During Dec. 9–12, some 50 patient activist leaders travelled to the Institute for Healthcare Improvement’s (IHI) National Forum on Quality Improvement in Orlando, Florida, to share experiences and consider ways to combine forces to be that much more effective. Tune in to WIHI Dec. 16 and find out what happened at this first-ever summit. Each of the guests listed below has a story to share and a role to play, as do you, to make health care safer and more effective. WIHI host Madge Kaplan invites you to come learn and add to the ideas and the blueprint for change.

When you think of a patient activist, what sort of individual comes to mind? Someone who has been harmed by health care or who has a loved one who’s experienced an error? Someone who’s filed a lawsuit against a hospital? Someone who’s angry and still waiting for answers… and an apology? If these are your impressions, experiences, or the experiences of someone you know, they are indeed features of what’s motivating a new “army” of individuals and groups to insist on a far safer and more patient-centered health care system—both in the United States and internationally.

What may be less well understood is how sophisticated this loose network of advocates has become. Many groups now work directly with health care organizations, especially hospitals, on the redesign of care, on sharing decision making, and ways to more reliably communicate vital information to patients and families. The mushrooming of patient advisory councils is also another sign of active engagement with providers and administrators on what’s working, what’s not, and how to improve.

Program guests include:

• Bill Thatcher, executive director, Cautious Patient Foundation

• Barbara Balik, RN, Ed.D., senior faculty, Institute for Healthcare Improvement

• Dr. Tricia Pil, medical writer, University Health Sciences Project Coordinator, patient activist

• Charles Maclean, Ph.D., founder, PhilanthropyNow

To enroll, please click here.

WIHI is an exciting “talk show” produced by IHI, connecting you to the cutting edge of health care improvement. It’s free, it’s timely, and it’s designed to help dedicated legions of health care improvers worldwide keep up with some of the freshest and most robust thinking and strategies for improving patient care. A 60-minute program is offered live every other week, or you can listen to recordings of the broadcast later at your convenience. WIHI is your opportunity to meet up with colleagues who want to improve patient care and shape a true health reform agenda.


About The Author

Institute for Healthcare Improvement IHI’s picture

Institute for Healthcare Improvement IHI

The Institute for Healthcare Improvement (IHI) is an independent nonprofit organization that works with health care providers and leaders throughout the world to achieve safe and effective health care. IHI focuses on motivating the will for change, identifying and testing new models of care in partnership with patients and health care professionals, and ensuring the broadest possible adoption of best practices and effective innovations. IHI mobilizes teams and organizations through its staff and partnerships with faculty members worldwide who share the philosophy “all teach, all learn.” Founded in 1991, IHI is based in Cambridge, Massachusetts.