(CBI: Woburn, Massachusetts) -- As the Food and Drug Administration continues to increase their monitoring of adverse events and product complaints, it’s even more critical for quality assurance departments to stay current on best practices and benchmark with peers. CBI’s sixth annual Product Complaints for Bio/Pharmaceuticals and Medical Devices conference provides the only platform for quality assurance and quality control professionals to interact and discuss strategies for the effective handling, trending, and classification of product complaints.

Professionals who have attended this annual event year after year continue to come back and share their experiences. This is a unique opportunity to network with colleagues and create alliances with counterparts from different organizations to facilitate a more comprehensive complaint-handling procedure.

This interactive conference format features a mock investigation in which attendees walk through a step-by-step process for conducting a complaint investigation, and interactive panel discussions on preparing for FDA audits and investigations, and effective staffing models for complaints.

Complaint trending and analysis working groups will discuss topics such as:

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