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Book: Quality Management—Theory and Application

New book establishes quality as a key element of management practices.

CRC Press
Tue, 12/22/2009 - 11:40
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(CRC Press: New York) -- In Quality Management: Theory and Application (CRC Press, 2009), author Peter D. Mauch, Ph. D., demonstrates the necessity of quality as a sustained management activity.

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Divided into five sections, the book covers staffing, motivation, control, planning, and organization. It offers quality management practices and discusses the effect of managing for quality throughout an organization.

The book addresses the alignment of individual departments to maximize quality, business planning and success metrics, record keeping, and department level quality control implementation and deviations. In addition, the book: 

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