Featured Product
This Week in Quality Digest Live
Customer Care Features
Bob Ferrone
Saving the planet and bolstering the bottom line
Jeanne Quimby
Kids can be the source of new ideas
Ophir Ronen
Ushering in a new era of data-driven hospitals
Martin Cottam
OH&S must stay one step ahead to keep workers safe
Innovating Service With Chip Bell
Making customer service memorable

More Features

Customer Care News
Research commissioned by the Aerospace & Defense PLM Action Group with Eurostep and leading PLM providers
Meeting new package configuration trends
International Paper Co. saves money with Radian Plus laser tracker and vProbe
Featuring enhanced versatility and performance
Helping organizations improve quality and performance
40-minute podcast explores Starrett’s history and challenges in American manufacturing
Digital Twin Consortium’s white paper guides strategies for building owners and stakeholders
Yotrio and SunVilla to provide interactive, 3D-enabled assembly via BILT app
Algorithms protect data created and transmitted by IoT and other small electronics

More News

Mike Richman

Customer Care

Inside Quality Digest Live for Sept. 1, 2017

Hurricane recovery, tree-structure FMEAs, doing good for profit, and a vision sensor with vision system performance

Published: Tuesday, September 5, 2017 - 12:00

On Friday, Sept. 1, 2017, QDL included news about the disaster in Texas and no apocalypse in retail, an interview covering a different approach to failure modes and effects analyses, a feature article on consumer views about for-profit social-benefit enterprises, and a great new Tech Corner demo. Here’s a closer look:

“There Is No ‘Retail Apocalypse’”

The retail industry has changed to a remarkable degree; however, people are still buying stuff, including—believe it or not—at old-fashioned brick-and-mortar stores. Yes, many large retail chains have reduced their store count, but others are adding new outlets, too.

“A Disaster of Biblical Proportions”

Hurricane Harvey left a trail of devastation in southeast Texas; first and foremost, we all should consider donating to charitable organizations helping those whose lives were upended by the storm. As quality professionals, however, we must also look at this event with an eye toward how the risks could have been mitigated.

Interview: Advantages of a Tree-Structure FMEA

Chuck Boots of Siemens joined us on the show to discuss a very different approach to failure modes and effects analysis—a critically important tool in the quality manager’s toolkit. We also previewed the webinar, “Advantages of a Tree Structure FMEA: Agility, Scalability, and Accelerated Quality Feedback,” occurring on Thurs., Sept. 7, 2017, at 2 p.m. Eastern, 11 a.m. Pacific. Register here.

“A Big Hurdle Do-Good Companies Face”

Many are surprised to learn that some organizations that seek to do good in the world by getting money into the hands of those that need it are actually for-profit companies themselves. What’s not surprising is the hesitancy of consumers who may want to donate to such enterprises.

Tech Corner: BOA Spot Vision Sensor from Teledyne DALSA

In this fast-paced and information-packed Tech Corner, Dirk looks at the BOA Spot from Teledyne DALSA—a vision sensor that functions in many ways as a complete vision system.

Catch us again for another episode of Quality Digest Live this coming Fri., Sept. 8, 2017. You can watch us either on our home page or our special player page. See you there!

Discuss

About The Author

Mike Richman’s picture

Mike Richman