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Henrik Bresman
Deborah Ancona
A leading supermarket chain in an eastern European Union country feared an 8-percent drop in sales as discounting giant Lidl was about to enter its market. So, in collaboration with researchers, it...
    Why do we waste our time and effort completing checklist after checklist for tasks that we can complete even when half awake? Do we not have better things to do than complete checklists? Good question! And the answer is simple: If there is a checklist, it exists for a reason, and we need to follow...
    The world is running out of experienced pilots. Supply is not keeping up with the growing demand for air travel. In Australia, the effects are already starting to bite. Even flagship carrier Qantas is having problems. In recent months it has had to perform a very nimble tap dance to crew its vast...
    Should business leaders spend more time asking questions? Hal Gregersen has a firm answer to that: Yes. Gregersen, the executive director of the MIT Leadership Center and a senior lecturer on leadership and innovation at the MIT Sloan School of Management, has been studying executives for decades....
    Who’s more clever, engineers or designers? Alexa-connected toilet, anyone? How do you promote rigorous thinking? We discussed all of that and more during this week’s QDL. “CES brings you... the Alexa-connected toilet!’ Just when you thought that nothing crazier than your clothes dryer could be...

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