Experienced leaders know that failure is not necessarily a negative and can lead to both individual and organizational learning. We try to embrace failure and create a culture where appropriate failure is accepted as long as it’s learned from, giving our team members the space and support to fail....
In just five short months, two Boeing 737 Max 8 airliners crashed, killing a total of 346 passengers and crew members. Both crashes occurred shortly after takeoff, and the similarities between the two catastrophes raised fundamental questions about the aircraft’s safety. It was grounded by nation...
Within maintenance management, the term MTBF (mean time between failures) is the most important key performance indicator after physical availability.
Unlike MTTF (mean time to failure), which relates directly to available equipment time, MTBF also adds up the time spent inside a repair. That is,...
The term “set up to succeed” means people have been given most of what they need to do their job well.
Good bosses do more than just set goals and give assignments; they should see themselves as responsible for ensuring that good work happens (see Lefferts Law of Management). First, they think...
