Quality Features

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Neil McLeod
If ever there was an industry in which time compression is the name of the game, it’s Formula 1 Grand Prix motor racing. Scuderia Toro Rosso, owned by the Red Bull Co., is among the Formula 1...
Bill Kalmar's picture
Bill Kalmar
The band “Chicago” sang those words about "time" decades ago. The second line “Does anybody really care?” seems to sum up what is still in vogue today, especially in the workplace. Just as...
Anonymous's picture
Developing and refining the advanced processes for its manufacturing and assembly operation is no small task for Irvine, California-based Coast Composites Inc. The company makes large, precise...
Thomas J. Duesterberg Ph.D.'s picture
Thomas J. Duesterberg Ph.D.
In the worst economic climate since the 1930s, and at a time of intensified political change, manufacturers are experiencing difficulties in articulating a clear and strong message about the health...
Michelle Paret's picture
Michelle Paret
Story update 8/27/2009: An error was spotted and corrected by author in paragraph starting with "The population mean for a six-sided die..." Mark Twain famously quipped that there were three ways to...
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Minitab Inc.
Story update 8/27/2009: An error was spotted and corrected by author in paragraph starting with "The population mean for a six-sided die..." Mark Twain famously quipped that there were three ways...
Denise Robitaille's picture
Denise Robitaille
The final draft of the revised ISO 9004 standard is out for ballot. This means that it will hopefully be available before the end of this year. It’s radically different from the last version. For...
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Miriam Boudreaux
Even after many years of hearing the words ISO 9000 and seeing many organizations achieve registration to ISO 9001, there are still companies who are skeptical when it comes to going for ISO 9001...
The Un-Comfort Zone With Robert Wilson's picture
The Un-Comfort Zone With Robert Wilson
The sweet strains of a Puccini aria cut through the Saturday night clatter of the busy Italian restaurant in New York City, but it wasn’t coming from the aging voice of the Sicilian baritone, who...
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Forrest Breyfogle—New Paradigms
Story update 8/24/2009: The original graphics for this story were missing key data due to errors in converting them. We have fixed the problem.   I n “Do You Have Leptokurtophobia?” Don...
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International Electrotechnical Commission IEC
To come to the brow of a hill and see on the horizon a line of giant wind turbines, their arms turning majestically, never fails to take one’s breath away. These are awesome structures, imposing in...
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Brenda Bence
All you have to do is look around you to know that brands are powerful. In fact, most people are so loyal to certain brands that they stick with them for life. If brand-name products can evoke that...
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Davis Balestracci
Why do major change initiatives fail? It seems obvious: major change will not happen easily for a long list of reasons. However, if you feel your organization is overmanaged and underled with...
Belinda Jones's picture
Belinda Jones
Robert James had what it takes to start a manufacturing company focused on oil-free air and gas compressors—history, expertise, and the willingness to take a second chance on a business he knows...
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Steven Ouellette
Over the past couple of articles, we have explored how an incomplete understanding of how SPC limits are calculated can lead to constructing control charts that look strange.  But using some of the...
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Miriam Boudreaux
Story update 8/21/2009: We corrected an error regarding the function of the accreditation body.   I’ve worked with several companies over the years and dealt with different individuals,...
David C. Crosby's picture
David C. Crosby
If you are not actively selling quality, you’re missing the boat. Quality (both goodness and conformance), should be sold inside and outside of your company. A song from an old Broadway musical says...
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IBS America
Madico, the world’s preeminent manufacturer of metalized, coated, and laminated films, has been producing high quality manufactured film systems since 1903. Located in Woburn, Massachusetts, the hi-...
Stewart Anderson's picture
Stewart Anderson
Today, more than ever, the quest for productivity, quality, and speed has spawned a significant number of techniques and tools: lean manufacturing or service, business process improvement; Six Sigma...
Geoff Bilau's picture
Geoff Bilau
Mario Angeles was stuck. His family-operated machine shop, Angeles Precision Engineering LLC, was busy enough with work farmed out to it by larger shops, but Angeles had been repeatedly rebuffed in...