As director of quality at a manufacturing plant, James faced the reality of shift every day. As the plant embraced new technologies and adapted to changing global dynamics, he knew that quality management could no longer be reactive. The question was whether he could turn these shifts into opportunities for innovation.

It wasn’t enough to manage changes after the fact; James needed to lead them. That’s when he turned to two powerful strategies that would help him navigate the turbulence of the modern manufacturing landscape: 1) the digital transformation of Quality 4.0 technologies, and 2) TRIZ, or teoriya resheniya izobretatelskikh zadatch, Russian for “theory of inventive problem solving.”

Together, these methodologies formed the backbone of James’ leadership strategy, allowing him not only to meet the challenges of a rapidly shifting world but also drive those shifts forward.

 …