The Root Cause Analysis and Corrective Action course teaches valuable root cause analysis tools essential to problem solving, as well as the methodology to address corrective actions. The course provides a firm understanding of the process by which employees can find the underlying causes of problems that impact many organizations’ operations and profitability. By performing exercises and group discussions, attendees will develop a hands-on understanding that will facilitate the implementation of good corrective actions within any organization, whether the organization holds an ISO/API certification or not.