International Conference on Quality Standards—Enhancing Customer Experience Through Standards Implementation
Nov. 9–10, 2015, in Indianapolis
• Gain insight into ISO directives
• Enhance customer experience through standards implementation
• Understand how standards can improve business outcomes
• Support quality and customer satisfaction through standards adoption
• Demonstrate savings through standards certification
• Learn about similarities among the revised standards
• Learn what is necessary to certify to the revised standards
• Broaden your network of standards-knowledgeable professionals
• Learn how to integrate multiple standards into one standards management system

Standards discussed: ISO 9001:2015, ISO 9001: 2008, ISO 14001, ISO 13485, AS9100