Content by Jim Verzino

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Jim Verzino
Failed projects, even if they are not directly your fault, can be detrimental to your career. A client recently told me a story of big problems in the company’s new product rollout. Customer...
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Jim Verzino
In our earliest days of schooling, our parents got report cards that reported things like “gets along well with others.” Then, somewhere between third and sixth grade, we were instructed to do the...
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Jim Verzino
When I work with customers, I see all kinds of quality management systems. The performance of an environmental or quality system is consistently driven by people’s ability to make good...
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Jim Verzino
Last month we ventured into a new realm of integrated management systems in the article, “Stop Wasting Everyone’s Time with a Disjointed QMS.” What does it take to implement an integrated...
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Jim Verzino
We are all doing triple the amount of work we need to do, and most of us don’t even know it. At the same time, we are making things more difficult for everyone around us. The saddest part is that...