Content by Bill Hathaway
Applying Process Improvement to TrainingHow blended learning uses lean techniques to foster engagement
Fri, 10/05/2012 - 12:27
Within a process improvement or quality program, training activities are critical to building organizational capability and typically represent the highest expense category. And yet the training process often receives little formal scrutiny.… Complex Solutions May Be the Leanest OnesJust what makes that little ol’ ant...
Wed, 02/02/2011 - 04:30
While eating my lunch at the park last fall, I looked down at the wooden deck below me, and noticed that an ant had picked up a large crumb from my sandwich. The crumb was heavy, and the ant labored to move it. Unfortunately, the gap between the…
