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Content by Fred L. Eargle
I’m Thinking QualityWay too much
Mon, 09/17/2007 - 22:00
It probably started when my favorite diner served my coffee cold three visits in a row. “Why can’t I get a hot cup of coffee?” I thought. “This is the Quality Diner.” After all, I always left a nice tip. In fact, I had become so accustomed to…
Performance EvaluationsHow NOT to do them
Mon, 08/13/2007 - 22:00
Meet Chet, industrial engineer and manager of a small manufacturing department. He just came to this company a few months ago. This is his second job since graduation. He was a line supervisor for about a year at his previous company. He felt that…
      

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