Content by Shellye Archambeau
What is Your Company’s Cost of Poor Quality?Tools for calculating and reducing it
Mon, 08/23/2004 - 22:00
"Quality is never an accident, it is always the result of an intelligent effort"—John Ruskin (1819-1900)
A manufacturing company had annual sales of $250 million. Its quality department calculated the total cost of repair, rework, scrap, service…
