Content by Bretta Kelly

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ISO 9001: It’s About the Records, Not the Documents
Bretta Kelly
Back in January 2009, I wrote an article for Quality Digest titled “ISO 9001 Documentation Is Like a Box of Chocolates.” Here we are, almost 10 years later, all of the ISO 9001 and related standards...
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ISO 9001 Documentation Is Like a Box of Chocolates
Bretta Kelly
Standards such as ISO 9001 mandate documentation requirements as part of a company’s compliance with the standard. Although the requirements are intentionally broad-based and open, many...
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Management Commitment
Bretta Kelly
I SO 9001 says in subclause 5.1, "Executive management shall provide evidence of its commitment to the development and implementation of the quality management system and continually...