Content by Praveen Gupta

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Praveen Gupta
For almost 100 years of our quality journey, we increasingly pampered our customers by giving them what they wanted. Customers now assume that quality is a given. Further, in our present...
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Praveen Gupta
Imagine you decide to learn a new language and never make a mistake while learning it. No typos, no misspellings, no grammatical errors, everything turns out perfect. The first reaction is, “...
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Praveen Gupta
Between 1987 and 1992, the most successful implementation of Six Sigma didn’t require Black Belts or Green Belts. Instead, Six Sigma initiates received training in problem solving, team work,...
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Praveen Gupta
Six Sigma is being implemented at more and more corporations. After a significant investment in training, corporations initiate projects. Six Sigma Champions have told me that some companies have...
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Praveen Gupta
As I teach Six Sigma in my classes, I try to create projects for myself, and often it’s the same project over and over. This time, my project was to use Six Sigma to reduce my extra weight.In...
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Praveen Gupta
Six Sigma was Bill Smith’s vision for excellence in everything. Prior to Six Sigma, companies were implementing total quality management, statistical process control, pre-control, cost of poor...
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Praveen Gupta
I’m surprised how quickly we blame a methodology for a business’s lack of performance. We’re always looking for some silver bullet to cure all ills. In contrast, Six Sigma...
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Praveen Gupta
It’s easier to start a Six Sigma project than to close it successfully. Green Belts and Black Belts are expected to be working on projects constantly, so they work on projects to meet the...
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Praveen Gupta
I first read about training in listening skills about 25 years ago. I didn’t really understand the difference between hearing and listening. I thought people had hearing problems. Now...
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Praveen Gupta
Most of us spend our time being busy. We expect a lot, compare our belongings with those of others and feel miserable about the miss-outs. We complain about the way life treats us. While...