A recent article published in Quality Digest Daily pointed out that to foster a problem-solving culture, managers must serve as mentors and cultural leaders—building the systems and atmosphere that support and encourage team members at all levels to problem s

The Bre-X gold scandal that rocked the Toronto Stock Exchange (TSX) during the late 1990s forever changed the Canadian mining sector. When millions in pension dollars were lost due to fraudulent and falsified test data, investors around the world were outraged.

Permit me to take a break from all things quality- and customer service-oriented and talk about what’s really important.

Baseball.

(UNIDO: Vienna) -- Kandeh K. Yumkella, director-general of the United Nations Industrial Development Organization (UNIDO), says that Bangladesh has the potential to become the metrology hub of South Asia.

(IAF: Sydney, Australia) -- It would not be an exaggeration to say that the ISO 9001 standard from the International Organization for Standardization (ISO) brought about a revolution in the field of quality assurance.

(NIST: Gaithersburg, MD) -- In an advance that sounds almost Zen, researchers at the National Institute of Standards and Technology (NIST) and JILA, a joint institute of NIST and the University of Colorado at Boulder, have demonstrated a new type of pulsed laser that excels at not produ

(AIA: Ann Arbor, Michigan) -- The Vision Show, held in Boston, May 25–27, had double the attendees of 2009’s show and conference. The positive response to the show and conference parallel the recovery of the market and growth in the industries that are seeking vision and imaging solutions.

(CMSC: Benbrook, TX) -- The Coordinate Metrology Society invites you to join them for the Coordinate Metrology Systems Conference (CMSC), July 12–16, at the Grand Sierra Resort in Reno, Nevada.

There is no shortage of standards. There are standards that define how something should be made vs. those related to processes, such as ISO 9001.