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The First Million

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Until I was 30 years old, I wasn’t much of a fisherman. I’d take a rod and reel along on a camping trip, but I never expected to catch much of anything. In my mind, fishing was a relaxing pastime you enjoyed with friends and beer.

Becoming Horizontal in a Vertical World

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One of my favorite value-stream walks is with the senior managers of several organizations who share and jointly manage a value-creating process that stretches all the way from raw materials to the end customer.

Product News: Nikon’s Eclipse L300N/L300ND Widens Inspection Capability

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(Nikon Metrology: Brighton, MI) -- Nikon Metrology Inc.

Product News: Break-Resistant, Spherically Mounted Retroreflector

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(FARO: Lake Mary, FL) -- FARO Technologies Inc., global provider of portable 3-D measurement and imaging solutions, has released an accurate, break-resistant, spherically mounted retroreflector (SMR) as a part of its newly expanded line of laser tracker targets.

Toyota Field Offices Increase in North America

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(Toyota Motor Sales: Torrance, CA) -- Toyota Motor Sales recently announced that it is expanding its Product Quality Field Office program to four additional U.S. regional sales areas, following the success of a pilot program launched in the New York region in late 2009.

Gulf Oil Spill: “Couldas,” “Shouldas”

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What are the root and contributing causes of the accident in the Gulf? What could have and should have been done to prevent the accident?

Growing Market Share Through Customer Retention

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How loyal are your customers? That’s a question I bet many companies can’t answer with any specificity. Yet, it’s a critically important question.

Growth Spurt Expected for Nuclear Power in the United States

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The status of nuclear power in the United States is finally changing. As of last month, there were 18 proposals under review by the Nuclear Regulatory Commission (NRC) for 28 new units in 14 states.

Facing Reality: The Misuse of Lean Principles

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When so many managers and businesses have access to virtually the same tools and information, it seems peculiar that two similar businesses can operate so differently, one being a success story while the other fails.

ISO/TS 29001 Wins Increasing Acceptance by Oil, Gas Industries

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(ISO: Geneva) -- As the third edition of the ISO technical specification ISO/TS 29001 for the international oil and gas industries is rolled out, feedback indicates its increasing acceptance as the baseline requirements document for quality management in these sectors.

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