Previously I discussed three common cause strategies (links below) that help to expose all existing, underlying special causes of variation.

Much has been said about American students falling behind in science; minority students in particular are under-represented and tend to choose other career options.

Over the Thanksgiving holiday the Microsoft Word program on my laptop went kaput.

Henry Ford would have fired for incompetence any manager who tried to move jobs offshore for cheap labor. He believed—and more important, proved—that intelligent management can make most jobs sufficiently value-adding to justify high wages for American workers.

(ITAMCO: Plymouth, IN) -- Indiana Technology and Manufacturing Companies (ITAMCO) has released the iBlue, the first handheld bluetooth transmitter that gathers crucial production data and sends it to Bluetooth-enabled smartphones, tablets, and computers.

An important message came through loud and clear during the Food and Drug Administration’s (FDA) whirlwind visit to China this month: China is determined to strengthen its food safety system.

The four following anecdotes carry a similar message. They should seriously alarm city, state, and country leaders everywhere.

I have a birthday coming up and wanted to share a wealth of statistics about birthdays that you may find entertaining. First is the “birthday problem.” Some of you probably encountered this one in a statistics class at some point.

Although best practices and management systems behind quality management have remained consistent for decades, the systems and solutions used to ensure the production and delivery of high-quality products and processes have changed drastically.