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An AI Training Experience

How DeepHow manages to make trainings customizable and affordable

Photo by Jason Goodman on Unsplash
Megan Wallin-Kerth
Wed, 01/11/2023 - 12:03
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It’s an adage heard time and time again: You can’t teach an old dog new tricks. Conversely, is it possible that you can’t train a new dog without using some new, exciting tricks? With technology changing at rapid rates, the newer generation is accustomed to different training styles and methods. In an interview with Stu Goose, vice president of partnerships at DeepHow, we discussed just how accommodations can be quickly and easily made to train new hires without wasting valuable time and resources.

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“Try and imagine that you’re job shadowing with an apprentice, but instead, we’re recording this as a video,” says Goose, setting the stage for the video trainings that DeepHow creates. “We ask them to explain what they’re doing, why they’re doing it, the tools that they use. Maybe if something goes wrong, [we ask] how to recover from that.... Once the video is finished, it automatically creates a spoken transcription, [using] speech recognition [so that] if your target audience’s native language is different from the one that the expert recorded in, we have—automatically—the ability to translate that into different languages.”

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