A new ISO/IEC standard aims to harmonize the various approaches used around the world for assessing the quality of e-learning initiatives.
Customer satisfaction slowly and steadily climbed during the fourth quarter of 2005, according to The American Customer Satisfaction Index.The index is r
RABQSA recently reported a partnership with the Australian government and other stakeholders to develop a certification scheme for disability-servi
An upcoming conference will examine the dual use of lean and Six Sigma to achieve the most return on investment.
An upcoming conference will offer attendees a unique environment to learn about the production of hazardous-substance–free (HSF) products.
Delegates at the World Standards Cooperation (WSC) workshop agreed that futuristic, digitally connected home networks need an international s
HealthGate Data Corp.
Effective this month, Canada’s National Quality Institute will no longer offer auditor certification.
Northrop Grumman Corp.
Aiming to promote professional excellence and provide travelers with safe, secure and efficient airports, Airports Council International’s upcoming c